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Sweet Success driver training limited customer privacy notice


This privacy notice tells you what to expect us to do with your personal information.

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Our contact details:
Telephone: 07444072482

Email: sweetsuccess2024@gmail.com

 

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What information we collect, use, and why?
We collect or use the following information to provide services and goods, including delivery:

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  • Names and contact details

  • Addresses

  • Date of birth

  • Purchase or account history

  • Account information

  • Photographs or video recordings

  • Records of meetings and decisions

  • Identification documents

  • Information relating to compliments or complaints

  • Information relating to sponsorship

 

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We collect or use the following information for the operation of customer accounts and guarantees:

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  • Names and contact details

  • Addresses

  • Purchase history

  • Account information, including registration details

  • Information used for security purposes

  • Marketing preferences

 


We collect or use the following information to prevent crime, prosecute offenders, or defend against legal action:

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  • Names and contact information

  • Customer or client accounts and records

  • Video and CCTV recordings of public areas (including indoor and outdoor spaces)

  • Audio recordings of public areas (including indoor and outdoor spaces)

  • Video and CCTV recordings of private or staff only areas

  • Audio recordings of private or staff only areas

  • Dashcam footage – outside vehicle – without audio

  • Dashcam footage – outside vehicle – with audio

  • Dashcam footage – inside vehicle – without audio

  • Dashcam footage – inside vehicle – with audio

  • Body worn video footage – without audio

  • Body worn video footage – with audio

  • Call recordings

  • Financial transaction information

  • Information relating to health and safety

 


We collect or use the following information for service updates or marketing purposes:

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  • Names and contact details

  • Addresses

  • Marketing preferences

  • Recorded images, such as photos or videos

  • Purchase or viewing history

  • IP addresses

  • Website and app user journey information

  • Information relating to sponsorship

  • Records of consent, where appropriate


We collect or use the following information to comply with legal requirements:

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  • Identification documents

  • Financial transaction information

  • Health and safety information

 


We collect or use the following information for recruitment purposes:

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  • Contact details (eg name, address, telephone number or personal email address)

  • Date of birth

  • National Insurance number

  • Copies of passports or other photo ID

  • Right to work information

 


We also collect or use the following information for recruitment purposes:

 

  • Health information
     

 

Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:

 

  • Consent

  • Contract

  • Legal obligation

 


Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

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  • Consent

  • Contract

  • Legal obligation

 


Our lawful bases for collecting or using personal information to prevent crime, prosecute offenders or defend against legal action are:

 

  • Consent

  • Contract

  • Legal obligation

 


Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

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  • Consent

  • Contract

  • Legal obligation

 


Our lawful bases for collecting or using personal information for legal requirements are:

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  • Consent

  • Contract

  • Legal obligation

 


Our lawful bases for collecting or using personal information for recruitment
purposes are:

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  • Consent

  • Contract

  • Legal obligation

 


Where we get personal information from:

 

  • People directly

  • Third parties:

  • AA mobility scheme

 


How long we keep information:

 

  • Until contract ends

 

 

Other organisations
Other relevant third parties:

 

  • Facebook

  • Instagram

  • Tiktok

 


Your data protection rights
Under data protection law, you have rights including:

 

  • Your right of access – You have the right to ask us for copies of your personal data.

  • Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

  • Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

  • You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

  • To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

 

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How to complain


If you have any concerns about our use of your personal data, you can make a
complaint to us using the contact details at the top of this privacy notice.

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If you remain unhappy with how we’ve used your data after raising a complaint with
us, you can also complain to the ICO.

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The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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Last updated
12 May 2024

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